The team behind Infotools

We're driven by our passion for market research, a restless curiosity, and creative thinking. Our Senior Team embodies the commitment, capability, and reliability that are the cornerstones of the company.

Ant Franklin

Ant Franklin

CEO

Ant's passion for market research stretches back over 30 years and he's proud to have pioneered the use of innovative analysis tools in the market research industry.

Charlotte Hearn

Charlotte Hearn

Business Development Lead - Europe

Charlotte has been promoting software products and services in a variety of markets across the world for over a decade. She is passionate about providing researchers the tools for getting the best insights from their data.

Chris Deacon

Chris Deacon

Finance Director

Chris is an experienced finance executive, having worked in senior commercial and finance roles across the technology and FMCG sectors. He is passionate about leveraging commercial insights to develop a deep understanding of the business’ performance and to ensure a successful implementation of its strategy.

Christina Costa-Connolly

Christina Costa-Connolly

Regional Director, Europe

Christina has 20 years of market research expertise and thrives on making sure researchers have the time and ability to uncover real insights.

Darren Horne

Darren Horne

Customer Success Director

Darren has spent almost 20 years in the market research industry. He always goes above and beyond to ensure he and his team deliver their best work to our customers.

Keri Vermaak

Keri Vermaak

Regional Engagement Director, USA

Keri’s passion for creating excellent client experiences means that clients are sure to get value from Infotools’ products and services. Leveraging her decades of experience, Keri is always eager to support users in their pursuit of deriving insights and creating data-based strategies.

Etienne Barnardt

Etienne Barnardt

ICT Manager

Etienne is a passionate and diversely skilled ICT manager, who has been working in IT for more than 18 years. Responsible for internal infrastructure and users, Etienne ensures that we operate safely and securely, whilst trying to find new ways to operate in an ever-changing world.

Geoff Lowe

Geoff Lowe

Executive Director

Geoff has been involved in consumer insights in various ways since 1986. He is driven by the vision to help researchers realize the potential in the data they're collecting. He believes knowledge is power, but shared knowledge is super power!

Horst Feldhaeuser

Horst Feldhaeuser

Group Services Director

Horst is a passionate research professional with more than two decades experience in market research, marketing, and business consulting. He is actively involved in the research industry and is a sought-after conference presenter and contributor to industry publications.

Janine Takle

Janine Takle

Head of Onboarding

Since joining Infotools in 1996, Janine has been passionate about understanding the individual needs of clients and designing innovative solutions that enable clients to efficiently find and democratize the insights hiding in their data.

Johan van Kuyk

Johan van Kuyk

Product Director

Johan has ridden the digital wave for almost 20 years using his tech, design and business background to build exceptional product visions. Johan calls on the world's best design and user experiences as inspiration to push Harmoni forward, always with customers' needs as his guiding light.

Stephanie McKee Wright

Stephanie McKee Wright

Director, People & Culture

Stephanie has over 20 years of generalist HR, organisational learning and development experience. Having worked in financial services, local government and corporate travel, Stephanie is well-practised in the art of balancing great employee experiences with sound commercial outcomes. She is an advocate of life-long learning and making sure that everyone at work loves what they do.

John Bird

John Bird

Executive Vice President, Client Development

For more than 30 years, John has worked on both B2B and B2C research programs within the consumer packaged goods and technology industries. He has a unique mix of experience working across the enterprise, market research and software spaces and has conducted research programs in more than 70 countries.

Aubrey Burke

Aubrey Burke

Client Engagement Manager

Aubrey has extensive knowledge of research tools across the insights process: discovery, experimentation, and commercialization. Before joining Infotools, she served as a leader for both agency and corporate insights teams at companies such as M/A/R/C, Porsche and Georgia Pacific. Aubrey is based in Atlanta and works with Infotools’ U.S. clients.

Wisam Mahdi

Wisam Mahdi

Technical Director & Solution Architect

Wisam is responsible for the continuous improvement of our solution architecture and design. He ensures that we meet customer needs and push the envelope when it comes to innovation and technology.

Michael Howard

Michael Howard

Head of Marketing

Michael leads the marketing function at Infotools. He brings to the organization and our clients a wealth of curiosity, a passion for insight-rich storytelling, a deep interest in the world and how it operates, a pragmatic mindset that focuses on meaningful outcomes, and a genuine love for connecting others. 

Andrea Mitlag

Andrea Mitlag

Client Engagement Manager

Andrea has a broad spectrum of expertise in the insights world, having previously founded and run market research consultancy THINK – Research to Results for many years. Most recently, she was Head of Research and Insights for Ovato printing solutions, providing insights to publishers and media companies. 

Terry McCarthy

Terry McCarthy

Account Director, New Zealand

Terry brings 30 years of research and data experience to the table. He loves working with Infotools' clients, helping them find new ways to apply data to business decisions. Terry is passionate about research and enjoys connecting with the curious, creative and innovative clients and colleagues of Infotools. 

Want to talk?

Interested in market research, data analysis, insights, storytelling, dashboards, visualizations, data organizing?
All our favorite topics! We could talk for hours, but even 15 minutes will do. We're looking forward to hearing from you.